TriMet’s LIFT Accused of Inhumane Treatment of Passengers and Drivers
January was a bad month for Mary Maxwell. As a bus driver for TriMet’s LIFT program, which serves disabled patrons who can’t access regular transit, Maxwell had suffered through days of sexual harassment from the same passenger. Even after she filed several complaints, Maxwell says her bosses wouldn’t do anything about it. This stress was compounded by the fact Maxwell wasn’t allowed regularly scheduled breaks from her job—her grueling schedule kept her in the driver’s seat for hours without a chance to use the bathroom or seek respite from abusive clientele. The pressure built until, one afternoon, she soiled herself on the driver’s seat. It happened the next day too, and on the third day, she couldn’t take it anymore.